This pops up and keeps coming back. Just don't know where to turn to get help for this?

Hi BoB Ma2z, - When exactly do you get this error message pop-up?- Is at the startup of the computer or while opening any particular application? Method 1: Here’s a post which addresses similar issue. Refer the suggestions provided by “wolfrequiem” on “Tuesday, January 19, 2010 8:41 AM” which has helped some users to fix the issue. Exception processing message c0000013 parameters 75b6bf7c 4 75b6bf7c Method 2: Perform a hardware clean boot to determine if any hardware is causing this problem. a. Right-click My Computer, click Properties, click the Hardware tab, and then click Device Manager.b. Right Click on Sound Card, Video Adapter, and Network Adapter one by one and click disable.c. Reboot the computer. If the problem is fixed then you can enable the hardware devices one by one to find the exact device that caused the problem.After you found the device that is causing the problem, installing the device’s latest driver should fix it unless it’s a hardware issue. Hope this helps you too. Regards,Divya R – Microsoft Support.Visit our Microsoft Answers Feedback Forum and let us know what you think.